The Investing in Skills scheme reimburses up to 70% of training costs for Maltese employers. Here is what that actually looks like on an invoice — and what your team learns for the remainder.
Illustrative figures — the reimbursement rate depends on your company size and the scheme’s current rules. We confirm your exact rate before you sign anything, and we prepare the claim with you.
The claim is paperwork-heavy and most businesses leave the money on the table. We’ve done it before: eligibility check, application, attendance records, claim submission — handled with you, not dumped on you.
Turning enquiries into revenue: qualifying, handling “I’ll think about it”, closing without pressure, and following up like you mean it.
What customers actually judge you on, how to map their journey in an afternoon, and the three service moments that decide whether they stay.
De-escalation that works on real Maltese customers, ownership language, and how to turn a complaint into the most loyal customer you have.
For team leaders promoted for being good at the job, not at leading: coaching conversations, running a shift, giving feedback that lands.
Non-accredited today; MQF-accredited programmes on the roadmap.